A UNIQUE EXPERIENCE IN THE DESERT

Changes in distance

Changes of distance will only be accepted, when requested, to change from a longer distance to a shorter distance (as long as there is space available in the requested distance) and the difference in price will not be refunded. The deadline for these changes will be September 15, 2023. There will be no refunds for the fare difference in the chosen distance.

To request such a change you will need to complete the following process:

  1. Download, complete and sign the Distance Change Request.
  2. You should send an email to contacto@sabinocreaciones.com from the same email address you used for your registration requesting the change. In this email you must attach the Distance Change Request and signed together with a copy of your official identification.
  3. Once the change has been made, you will receive a confirmation by email.

Cancellations due to injury

Only 60% of the registration fee will be reimbursed to runners who cancel their participation in the GRAN CARRERA DEL DESIERTO 2023 before September 15, exclusively due to injury or illness. This must be justified with a medical certificate and supporting evidence such as X-rays or ultrasounds.

To request such a change you will need to complete the following process:

  1. You should send an email to contacto@sabinocreaciones.com from the same email address you used for your registration explaining the reasons for the cancellation
  2. Please attach a copy of your official ID and proof of your injury or illness such as x-rays or ultrasound.
  3. Send in the same email a copy of the bank statement clearly showing the name of the bank, name of the account holder, branch number, account number and CLABE for interbank transfers.
  4. Once the refund has been made, you will receive a confirmation by email.

Name changes

Name changes in the holder of a number are not accepted.

In case you decide not to go to the GRAN CARRERA DEL DESIERTO 2023, you can request the cancellation of your number which will not be refunded and in exchange you will get a 50% discount code for a new registration in a distance equal or less than the original one. This way you can benefit someone else if you wish. The deadline to unsubscribe and request the discount for someone else is September 15th.

If you give this benefit to another broker, he/she must complete the pre-registration process (same as you did) which is subject to approval and available space.

We remind you that the GRAN CARRERA DEL DESIERTO 2023 numbers are non-transferable. This means that they cannot be resold, given away, or change the name of the holder.

For your safety and that of the other runners, we ask you to respect the rules and not to run with someone else's number.

ATTENTION: Any runner caught participating with someone else's number will be immediately disqualified (losing all rights to the benefits of the race), the race bib will be withdrawn and for the runner's safety, he/she will be asked to leave the route.

To request the cancellation of a number you will have to follow the following process:

  1. Download, complete and sign the Registration Cancellation Request.
  2. Send an e-mail to contacto@sabinocreaciones.com from the same e-mail address you used for your registration. In this email you must attach the Registration Cancellation Request and signed together with a copy of your official identification.
  3. Once you have cancelled your number, you will receive a 50% discount code that can be applied to a distance equal to or less than the original one, when you pay the registration fee.

CONTACT

contacto@sabinomx.com